Contact Best Beds | Melbourne Mattress Experts

Welcome to Best Beds, your trusted source for quality Australian-made and imported mattresses. Whether you're shopping online or prefer to see our products in person, we're here to help you find the perfect mattress for better sleep.

Get in Touch

Have questions about our mattresses, need help choosing the right firmness, or want delivery information? Our team is ready to assist you.

Email: hello@bestbeds.com.au

We typically respond to enquiries within 1-2 business days.

Shop Online with Confidence

Browse our complete range of mattresses online with detailed product descriptions, specifications, and customer reviews. Shopping online with Best Beds offers:

• Convenient Shopping: Browse our full range anytime from the comfort of your home
• Detailed Information: Comprehensive product descriptions, firmness ratings, and material specifications
• Customer Reviews: Read real experiences from verified customers
• Australia-Wide Delivery: We deliver to Melbourne, Sydney, Brisbane, Perth, Adelaide, and regional areas
• Factory-Direct Pricing: Save money by cutting out the middleman
• Expert Support: Contact us anytime for personalized recommendations

Need Help Choosing Your Mattress?

Not sure which mattress is right for you? Our team can help you select the perfect mattress based on:

• Your preferred sleep position (side, back, stomach, combination)
• Body type and weight distribution
• Firmness preference (soft, medium, firm, extra firm)
• Any specific support needs (back pain, pressure relief, etc.)
• Budget and mattress size requirements

Email us at hello@bestbeds.com.au with your requirements, and we'll provide personalized recommendations.

Australia-Wide Delivery

We deliver quality mattresses across Australia, including:

• Metropolitan areas: Melbourne, Sydney, Brisbane, Perth, Adelaide, Canberra
• Regional and rural locations throughout Australia

Delivery costs start from $40 and vary based on your location and order size. Estimated delivery times range from 3-14 business days depending on your area.

View Full Delivery Information →

Melbourne Showroom (By Appointment)

For customers who prefer to see and test mattresses in person, we have a showroom located in Thomastown, Melbourne. Our showroom is available by appointment only.

Best Beds Showroom
Thomastown, Melbourne VIC
Australia

Book a Showroom Appointment

To arrange a showroom visit, please contact us in advance:

• Email: hello@bestbeds.com.au
• Phone: [Your Phone Number]

Let us know your preferred date and time, and we'll confirm your appointment. This ensures we can provide you with dedicated attention and expert guidance during your visit.

What to Expect at Our Showroom

During your appointment, you'll be able to:

• Test a selection of our mattress range in person
• Receive personalized recommendations from our team
• Compare different firmness levels and materials
• Ask questions about construction, warranties, and care
• Arrange same-day pickup if your vehicle can accommodate the mattress (subject to stock availability)

Showroom Pickup Option

Prefer to collect your mattress yourself? Showroom pickup is available for customers who want to save on delivery costs. Simply:

1. Place your order online or contact us to arrange purchase
2. We'll notify you when your mattress is ready for collection
3. Arrange a pickup time that suits you
4. Collect from our Thomastown showroom

Note: Ensure your vehicle can accommodate the mattress size. We recommend calling ahead to confirm stock availability.

Frequently Asked Questions

How do I choose the right mattress firmness?
Firmness preference is subjective and depends on your sleep position, body type, and personal comfort. Generally, side sleepers prefer softer mattresses, back sleepers prefer medium firmness, and stomach sleepers prefer firmer support. Contact us for personalized advice.

Do you offer delivery to regional areas?
Yes, we deliver across Australia including regional and rural areas. Delivery costs and timeframes vary by location. Contact us for a quote to your specific address.

Can I return a mattress if I don't like it?
Due to hygiene regulations, we do not accept returns for change of mind. We provide detailed product information online and offer showroom appointments to help you make an informed decision. See our Returns Policy for full details.

What payment methods do you accept?
We accept major credit cards, debit cards, and PayPal through our secure online checkout.

How long does delivery take?
Delivery timeframes vary by location. Metropolitan areas typically receive delivery within 3-7 business days, while regional areas may take 7-14 business days. We'll provide an estimated timeframe when you place your order.

Customer Support

Our team is committed to providing exceptional customer service before, during, and after your purchase. Whether you need help choosing a mattress, tracking your delivery, or have questions about warranties, we're here to help.

Contact us today:
Email: hello@bestbeds.com.au

Best Beds - Quality Mattresses Delivered Across Australia