Frequently Asked Questions

Where is Best Beds located?

Best Beds is at Khosh Business Centre, Unit 3/543 Cooper Street, Epping VIC 3076. Entry is via the Caltex service lane on Cooper Street and parking is available.

For current visiting information, see our Visit Best Beds in Epping page.

Can I try a mattress before buying?

Yes. You can try selected mattresses in Epping and compare the feel before deciding. If you are travelling specifically to see a particular model or size, contact us first so we can confirm it is available to view.

Do you have ready-stock mattresses?

Yes. Selected mattresses and gas-lift bed frames are held as current ready stock. Availability changes as orders are paid and stock sells through.

Do you sell Australian-made mattresses?

Yes. Best Beds offers selected Australian-made mattresses and bed bases supplied to order. These are shown separately from our current ready-stock liquidation range.

What mattress sizes do you offer?

Depending on the model, sizes can include Single, Long Single, King Single, Double, Queen, King and Super King. Use our Australian Bed Size Guide or browse the mattress size collections under the Mattresses menu.

Do you deliver in Melbourne?

Yes. Melbourne delivery is available for eligible addresses. Bulky-item delivery is $95 for up to two bulky items in one combined order to one eligible Melbourne address. Each additional bulky item is $40.

Melbourne delivery for pillows and smaller items starts from $19. View Delivery & Collection →

Can I collect my order?

Yes. Collection is available from Best Beds in Epping. We will confirm collection arrangements for your order.

Are gas-lift beds sold with a mattress?

Unless a product or bundle specifically states otherwise, the gas-lift bed frame and mattress are sold separately. See our Gas Lift Bed Guide for more information.

How do I choose a mattress?

Start with your preferred size, comfort feel and support preference. Our Mattress Buying Guide explains the main considerations, and you can try selected mattresses in Epping.

What is your returns or warranty process?

See our current Returns & Refunds and Warranty pages for the applicable terms and claim process. Your rights under Australian Consumer Law are not excluded by our store policies.

How can I contact Best Beds?

Phone: 0485 695 300
Email: hello@bestbeds.com.au