Contact & Showroom
Contact Best Beds | Melbourne Mattress Experts
Welcome to Best Beds, your trusted source for quality Australian-made and imported mattresses. Whether you're shopping online or prefer to see our products in person, we're here to help you find the perfect mattress for better sleep.
Visit us in Person
Have questions about our mattresses, need help choosing the right firmness, or want delivery information? Our team is ready to assist you.
Best Beds
Khosh Business Centre, Unit 3/543 Cooper St, Epping VIC 3076
Enter via the Caltex Service Station lane on Cooper St
For current opening times, check our Google listing / Google Maps
Email: hello@bestbeds.com.au
Phone: 0485 695 300
We typically respond to enquiries within 1-2 business days.
Shop Online with Confidence
Browse our complete range of mattresses online with detailed product descriptions, specifications, and customer reviews. Shopping online with Best Beds offers:
- Convenient Shopping: Browse our full range anytime from the comfort of your home
- Detailed Information: Comprehensive product descriptions, firmness ratings, and material specifications
- Customer Reviews: Read real experiences from verified customers
- Melbourne Delivery: We deliver across a very large area of Melbourne — delivery from $95, calculated by suburb and zone at checkout.
- Factory-Direct Pricing: Save money by cutting out the middleman
- Expert Support: Contact us anytime for personalised recommendations
Need Help Choosing Your Mattress?
Not sure which mattress is right for you? Our team can help you select the perfect mattress based on:
- Your preferred sleep position (side, back, stomach, combination)
- Body type and weight distribution
- Firmness preference (soft, medium, firm, extra firm)
- Any specific support needs (back pain, pressure relief, etc.)
- Budget and mattress size requirements
Email us at hello@bestbeds.com.au with your requirements, and we'll provide personalised recommendations.
Delivery
We deliver across a very large area of Melbourne, covering most metropolitan suburbs. Delivery starts from $95 — your exact rate is calculated automatically based on your suburb and zone when you enter your address at checkout. For full delivery details, view our Delivery & Shipping page →
Melbourne Showroom
For customers who prefer to see and test mattresses in person, we have a showroom in Epping, Melbourne. Walk-ins are welcome during opening hours.
Best Beds Showroom
Khosh Business Centre
Unit 3/543 Cooper St
Epping VIC 3076
Australia
Enter via the Caltex Service Station lane on Cooper St
Phone: 0485 695 300
🕐 Mon–Fri: 11am – 3pm | Sat: By arrangement | Sun: Closed
For current times, check our Google listing / Google Maps
What to Expect at Our Showroom
During your visit, you'll be able to:
- Test a selection of our mattress range in person
- Receive personalised recommendations from our team
- Compare different firmness levels and materials
- Ask questions about construction, warranties, and care
- Arrange same-day pickup if your vehicle can accommodate the mattress (subject to stock availability)
Showroom Pickup
Prefer to collect your mattress yourself? Pickup is available from our Epping showroom during opening hours. Simply:
- Place your order online or contact us to arrange purchase
- We'll notify you when your mattress is ready for collection
- Contact us to confirm a pickup time that suits you
- Collect from our showroom at Khosh Business Centre, Unit 3/543 Cooper St, Epping VIC 3076
Frequently Asked Questions
How do I choose the right mattress firmness?
Firmness preference is subjective and depends on your sleep position, body type, and personal comfort. Contact us for personalised advice.
Do you deliver outside Melbourne?
We deliver across a very large area of Melbourne covering most metropolitan suburbs. If you're unsure whether we deliver to your area, simply enter your address at checkout — your delivery rate will be calculated instantly. View our Delivery & Shipping page for full details.
Can I return a mattress if I don't like it?
Due to hygiene regulations, we do not accept returns for change of mind. See our Returns Policy for full details.
What payment methods do you accept?
We accept major credit cards, debit cards, and PayPal through our secure online checkout.
How long does delivery take?
Delivery within Melbourne typically takes 3–7 business days. View our Delivery & Shipping page for full details.
Customer Support
Our team is committed to providing exceptional customer service before, during, and after your purchase.
Contact us today:
Email: hello@bestbeds.com.au
Phone: 0485 695 300
Ready to Find Your Perfect Mattress?
Browse our range online or contact us for expert recommendations tailored to your sleep needs.
A2N2 Pty Ltd T/A Best Beds | ACN 675 108 479