Our showroom and warehouse are located at 16 Cliveden Ct, Thomastown, Melbourne.

We're committed to getting your order to you as soon as possible. Delivery timeframes depend on your location, carrier availability, and product size — but here's what you can generally expect:

• In-stock items: Dispatched with the next available freight run, typically within 1–2 working days (Monday–Friday).
• Made-to-order items: These require additional production time, usually 5–7 working days before dispatch.

Once we receive your order, we'll be in touch within 24 hours to confirm your estimated delivery timeframe.

Yes. All mattresses come with a product-specific warranty, with coverage of up to 10 years depending on the model. Proof of purchase is required.

We offer fair, transparent pricing on both Australian-made mattresses and our own curated range of directly imported products. Best Beds is more than a factory outlet — we also personally source and import a selection of high-quality products from trusted international suppliers. Every product, whether locally made or directly imported, is hand-picked for comfort, durability, and genuine support. No middlemen, no inflated markups — just honest value every day.

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