Contact Best Beds | Melbourne Mattress Experts

Welcome to Best Beds, your trusted source for quality Australian-made and imported mattresses. Whether you're shopping online or prefer to see our products in person, we're here to help you find the perfect mattress for better sleep.

Get in Touch

Have questions about our mattresses, need help choosing the right firmness, or want delivery information? Our team is ready to assist you.
Best Beds
16 Cliveden Ct, Thomastown, Melbourne, VIC 3754

Email: hello@bestbeds.com.au
Phone: 0485 695 300

We typically respond to enquiries within 1-2 business days.

Shop Online with Confidence

Browse our complete range of mattresses online with detailed product descriptions, specifications, and customer reviews. Shopping online with Best Beds offers:

• Convenient Shopping: Browse our full range anytime from the comfort of your home
• Detailed Information: Comprehensive product descriptions, firmness ratings, and material specifications
• Customer Reviews: Read real experiences from verified customers
• Melbourne Delivery: We currently deliver within the Melbourne metropolitan area, with plans to expand to other cities and states soon.
• Factory-Direct Pricing: Save money by cutting out the middleman
• Expert Support: Contact us anytime for personalised recommendations

Need Help Choosing Your Mattress?

Not sure which mattress is right for you? Our team can help you select the perfect mattress based on:

• Your preferred sleep position (side, back, stomach, combination)
• Body type and weight distribution
• Firmness preference (soft, medium, firm, extra firm)
• Any specific support needs (back pain, pressure relief, etc.)
• Budget and mattress size requirements

Email us at hello@bestbeds.com.au with your requirements, and we'll provide personalised recommendations.

Delivery

We currently deliver within the Melbourne metropolitan area, with plans to expand to other cities and states soon. For full delivery zone pricing and details, view our Delivery & Shipping page →

Melbourne Showroom — By Appointment Only

For customers who prefer to see and test mattresses in person, we have a showroom in Thomastown, Melbourne. Showroom visits and pickups are by appointment only — please arrange a time with us in advance.

Best Beds Showroom
16 Cliveden Ct
Thomastown, Melbourne VIC 3074
Australia
Phone: 0485 695 300

Book a Showroom Appointment

To arrange a showroom visit or pickup, please contact us in advance:

• Email: hello@bestbeds.com.au
• Phone: 0485 695 300

Let us know your preferred date and time, and we'll confirm your appointment.

What to Expect at Our Showroom

During your appointment, you'll be able to:

• Test a selection of our mattress range in person
• Receive personalised recommendations from our team
• Compare different firmness levels and materials
• Ask questions about construction, warranties, and care
• Arrange same-day pickup if your vehicle can accommodate the mattress (subject to stock availability)

Showroom Pickup — By Appointment Only

Prefer to collect your mattress yourself? Pickup is available from our Thomastown showroom. Please arrange your pickup time with us in advance. Simply:

1. Place your order online or contact us to arrange purchase
2. We'll notify you when your mattress is ready for collection
3. Contact us to arrange a pickup time that suits you
4. Collect from our showroom at 16 Cliveden Ct, Thomastown, Melbourne VIC 3074

Frequently Asked Questions

How do I choose the right mattress firmness?
Firmness preference is subjective and depends on your sleep position, body type, and personal comfort. Contact us for personalised advice.

Do you deliver outside Melbourne?
We currently deliver within the Melbourne metropolitan area, with plans to expand to other cities and states soon. View our Delivery & Shipping page for full details.

Can I return a mattress if I don't like it?
Due to hygiene regulations, we do not accept returns for change of mind. See our Returns Policy for full details.

What payment methods do you accept?
We accept major credit cards, debit cards, and PayPal through our secure online checkout.

How long does delivery take?
Delivery within Melbourne typically takes 3–7 business days. View our Delivery & Shipping page for full details.

Customer Support

Our team is committed to providing exceptional customer service before, during, and after your purchase.

Contact us today:
Email: hello@bestbeds.com.au
Phone: 0485 695 300

A2N2 Pty Ltd T/A Best Beds | ACN 675 108 479